Security spans people, software and operations. Each area requires evidence, assessment and a reviewer’s decision.
Protect account access
Review owner, staff and collaborator access. Require multifactor authentication for privileged accounts, appropriate permissions, secure recovery and a process for promptly removing access when someone leaves.
Control apps and integrations
Inventory installed apps, scripts and connected services. Review permissions, business purpose, data destinations and vendor ownership. Remove unused access and investigate undeclared integrations.
Secure the storefront
Assess the theme, public pages, forms, transport security and checkout handoff for vulnerable behaviour, injected content, suspicious scripts and unexpected redirects. Review custom components within the agreed testing scope.
Protect customer data
Review where customer data is collected, stored, shared and exported. Check access restrictions, retention, deletion and secret handling. Record which controls the merchant owns and which are provided by Shopify or another vendor.
Detect and recover
Review monitoring and escalation, backups for merchant controlled assets, evidence of recovery exercises and a named incident owner. Maintain daily storefront checks and a process for investigating security alerts.
Maintain the standard
Resolve and retest critical and high severity findings. Document other findings with owners and due dates. Reassess material changes to access, apps, themes or data flows; a monitoring gap over 48 hours triggers suspension and review.
Merchant assessment combines technical checks with evidence of store settings and operating practices. We agree access and testing boundaries in advance, use synthetic data and never request account passwords. Shopify’s underlying platform is treated as a service dependency, not a system we independently certify.
Authenticate and authorise
Assess installation and OAuth flows, session handling, webhook verification and API permissions. Test access controls across agreed roles and tenant boundaries so one merchant cannot access another merchant’s data.
Protect the data lifecycle
Map sensitive data and secrets through collection, storage, transfer, logging, retention and deletion. Review encryption, access controls, uninstall cleanup and the app’s stated data handling commitments.
Assess the application
Review agreed frontend, API and backend attack surfaces using code review and authorised security testing. Investigate injection, unsafe inputs, exposed secrets and business logic weaknesses with synthetic data.
Secure delivery and infrastructure
Review production access, multifactor authentication, environment separation, cloud configuration and dependency risk. Require evidence of change approval, release integrity, patching and rollback procedures.
Check storefront behaviour
Inventory delivered scripts and remote dependencies. Compare observed network, form and navigation behaviour with the app’s declarations. Review how settings can alter code and what remains after uninstall.
Operate and respond securely
Review security logging, alert ownership, recovery evidence, vulnerability reporting and merchant notification procedures. Resolve and retest critical and high severity findings, and reassess material releases or infrastructure changes.
App assessment covers the agreed release, configurations and supporting service environment. The scope record names the repositories, endpoints, roles and deployment boundaries reviewed, along with limitations. Testing requires written authorisation and an agreed environment.
The pass rule: every applicable criterion needs evidence and reviewer approval. No unresolved critical or high severity findings. A missing core security area blocks certification; an exclusion needs a written rationale and cannot be used to bypass a failed requirement. Payment never guarantees a pass.
Confirm ownership, systems, app release, test conditions, evidence access and fees. Written authorisation comes before any assessment.
Gather the evidence
Combine technical security assessment with configuration review and evidence of operating controls. Share findings privately with your team.
Fix and review
Address blocking findings and retest. A named human reviewer records the decision against each applicable criterion.
Issue and maintain
After approval, receive a scoped certificate and a badge linked to its verification record. Maintain the required controls and renew with fresh evidence.
The badge is the beginning
There should always be a record behind it.
Every issued badge must link to a verification record on our domain. Visitors should be able to see exactly what was reviewed and whether the certificate is still current.
Valid for up to 90 days. Renewal requires fresh evidence and review.
Changes trigger review. A material change to access, integrations, data flows, infrastructure or an app release suspends the affected scope until reassessed.
Status can change. New critical or high severity findings suspend certification. Confirmed misuse or refusal to remediate can lead to revocation.
Scope travels with the badge. It may only be used for the named store or reviewed app and environment while the record is active.
Verification recordILLUSTRATION
Subject
Example store
Track
Merchant
Scope
Named store, integrations and operating controls
Standard
Security Standard
Reviewer
Assessment reviewer
Validity
90 days from issuance
Last review / exceptions
Recorded with evidence
Certificate ID
PS-EXAMPLE
Clear expectations
What it means. Where it stops.
Is this an official Shopify certification?
No. This is an independent program offered by Plainsight, operated by Glotomati. It is not affiliated with or endorsed by Shopify, and it does not grant Built for Shopify status.
Does the badge mean a store or app is completely secure?
Certification means the assessed store or app met the published security standard and remains subject to maintenance requirements. Security assessments and monitoring reduce uncertainty; they cannot guarantee that an attack will never occur. The public record explains the assessed scope, dates and any limitations.
Does a certified app make my store certified?
No. The app review covers a specific release and configuration. Your store has its own theme, integrations and scripts, so merchant certification requires a separate assessment.
Is this PCI DSS, SOC 2 or privacy certification?
No. This is a separate security certification against Plainsight’s published standard. It does not replace PCI DSS validation, a SOC 2 report or a legal determination of privacy compliance.
What happens if I do not pass?
You receive the findings and the evidence needed to understand them. Fix the blocking issues and request a reassessment. Fees cover assessment work, not a guaranteed badge. Disputed findings can be submitted for a documented reconsideration before a final decision.
How do I apply? What does it cost?
Request an assessment for your store or app. We will agree the scope, fees, monitoring arrangements and assessment terms with you before work begins. The initial conversation is free and creates no commitment.
Get certified
Put your security under review.
Tell us whether you run a store or build an app. We will discuss the right scope and what you would need to prepare.
Start with a conversation. We will agree the scope and fees with you before any assessment begins.